PRIVACY POLICY
Effective Date: Since January 2023
This Privacy Policy governs the manner in which Kelas Maya by Aceture Network (SSM Reg No: 201903195965) ("we," "us," or "our") collects, uses, maintains, and discloses personal information collected from users ("you" or "your") of the Kelas Maya website (the "Website").
Personal Information Collection
1.1. We may collect the following personal information from users/customers:
- Name
- Email address
- WhatsApp numbers
- Children's names who are learners on our platform
1.2. Personal information is collected through our website when you voluntarily provide it to us during the registration process or when submitting inquiries or forms.
Use of Personal Information
2.1. We use the personal information collected for the following purposes:
- Providing access to our eLearning platform and courses
- Communicating with users regarding course updates, announcements, and account-related information
- Personalizing user experience and improving our services
- Conducting internal research and analysis to enhance our educational offerings
- Conducting academic research and publication in the field of science education
2.2. We may use the collected data for academic research purposes, including but not limited to conducting scientific studies, analysis, and publication in conferences, academic journals, or other academic programs. However, all data will be anonymized and aggregated to ensure individual user identification is not disclosed.
Security of Personal Information
3.1. We take reasonable precautions to protect the personal information you provide from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
Retention of Personal Information
4.1. We retain personal information indefinitely or until you request its removal.
Compliance with Malaysian Law
5.1. We are committed to complying with the Personal Data Protection Act 2010 (PDPA) of Malaysia in the collection, use, and disclosure of personal information.
Opt-out and Unsubscribe
6.1. Users/customers have the option to opt-out or unsubscribe from receiving marketing communications from us. You can do so by following the instructions provided in the communication or by contacting us directly.
Users/Customers Under the Age of 18
7.1. We handle users/customers under the age of 18 with care and respect their privacy. We only share their assignment submissions or questions without revealing their identity, such as their name.
International Data Transfers
8.1. We do not transfer personal information internationally.
Data Breaches or Incidents
9.1. Although we take reasonable measures to protect personal information, we do not have a specific procedure in place to handle data breaches or incidents at this time. However, in the event of a data breach, we will make reasonable efforts to notify affected users and take necessary steps to mitigate any potential harm.
